Privacy Policy

Vital Health Prosper
Last Updated: [2025]

1. Introduction

Vital Health Prosper respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your data. By using our website or services, you agree to the practices described here.

2. Information We Collect

Information You Provide

We may collect personal information you submit directly, including:

• Name

• Email address

• Phone number

• Date of birth

• Mailing address

• Payment information (securely processed by third-party providers)

• Health or appointment information provided during scheduling or consultation

• SMS/text messaging consent and communication preferences

Information Collected Automatically

When you use our website, we may collect:

• IP address

• Browser type

• Device information

• Pages visited

• Cookies and tracking data

This helps us enhance website functionality and user experience.

3. How We Use Your Information

We use your information to:

• Schedule and manage appointments

• Provide medical and wellness services

• Send appointment reminders, confirmations, and follow-ups

• Respond to inquiries and support requests

• Process payments

• Improve website performance and patient experience

• Send optional marketing or promotional messages (with your consent)

• Meet legal or regulatory requirements

4. SMS/Text Messaging Policy

If you opt in to receive text messages, we may contact you regarding:

• Appointment reminders

• Confirmations

• Follow-up communications

• Service updates

• Optional promotional messages (if you give consent)

SMS consent is not shared with third parties.
You may opt out at any time by replying STOP.

5. How We Share Your Information

We do not sell your personal information.

We only share your information with:

Service Providers

Trusted third-party vendors who assist with:

• Appointment scheduling

• Payment processing

• Electronic health record systems

• Secure communications
  These providers may only use your information to perform contracted services.

Legal & Safety

We may disclose information if required to comply with laws or to protect patients, staff, or the clinic.

Your SMS consent is never shared with third parties or affiliates.

6. Cookies & Tracking Technologies

We use cookies and similar tools to improve website performance and personalize your experience. You may disable cookies in your browser settings, but some features may not function properly.

7. Data Security

We use industry-standard safeguards to protect your information, including physical, technical, and administrative measures. However, no method of transmission or storage is completely secure.

8. Your Privacy Rights

You may:

• Update or correct your information

• Request deletion of certain personal data (where legally allowed)

• Opt out of marketing or SMS/text communications

• Request a copy of the information we have about you

• Update your communication preferences

9. Children’s Privacy

Vital Health Prosper does not knowingly collect personal information from children under 13. Our services are intended for adults aged 18 and older.

10. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices or content of third-party websites.